Politique d’expédition

KustomScale currently ships within Canada and the United States.

Free shipping is available on orders over CAD $99.99, where applicable at checkout.

Shipping costs for orders below the free-shipping threshold are calculated at checkout based on the destination and selected shipping method.

Orders are normally processed within 1–7 business days, excluding weekends and holidays.

Once your order has shipped, you will receive tracking information when available.

Delivery times provided by shipping carriers are estimates and may be affected by weather, customs, holidays, or other carrier delays.

United States Orders

Customers outside Canada may be responsible for customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by their country or carrier. These charges are the responsibility of the customer.

KustomScale is not responsible for delays caused by customs processing.

Please make sure your shipping address is correct before completing your order. KustomScale is not responsible for orders delivered to an incorrect address provided by the customer.